Callout Extensions in Google Ads: Examples & Best Practices
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What Are Callout Extensions in Google Ads? Examples & Best Practices

PPC / Paid Marketing

Published: Aug 14, 2023

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Updated on: Aug 23, 2025

What Are Callout Extensions? Examples & Best Practices for Google Ads

Summary: Callout extensions in Google Ads are concise snippets that enhance ads by highlighting USPs, offers, and benefits. They improve ad performance, engagement, and visibility across various industries.

Key Takeaways:-

  • Callout extensions improve ad visibility by highlighting key selling points.
  • They are effective for all industries, from B2B to e-commerce.
  • Using concise, clear messages within character limits is essential.
  • Callout extensions are easy to set up and free to use.
  • Testing and optimizing callouts with A/B testing enhances campaign results.

What are Callout Extensions?

Callout extensions are concise snippets of text that appear below your main Google ad, offering valuable information to potential customers. These extensions, which can be up to 25 characters long, are designed to highlight key elements like your unique selling points (USPs), special offers, or important features.

By emphasizing aspects such as discounts, free shipping, or 24/7 customer support, callout extensions make your ads more compelling and can significantly improve click-through rates, attracting the attention of your target audience.

In this blog post, we aim to guide you by providing a variety of examples showcasing how callout extensions can elevate your ad campaigns. By leveraging these extensions, your brand can reap numerous benefits from PPC advertising.

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Examples of Effective Callout Extensions

Effective callout extensions highlight key selling points that resonate with your target audience. Below are industry-specific examples showcasing how these extensions can enhance your Google Ads campaigns and drive better results.

B2B Industry Callouts:

Since it’s the B2B industry, the target audience is highly likely the key decision-makers of an organization. Thus, the callouts should appeal to such individuals. Business leaders are looking to drive RoI, learn of your expertise and your services, and scale their business growth.

  • Quality Assurance
  • Enterprise Solutions Provider
  • Industry-Specific Expertise
  • Customized Business Solutions
  • Scalable Services for Growth

Healthcare Industry Callouts:

In the healthcare industry, the target audience includes potential patients and individuals seeking quality medical services. The callouts should emphasize trust, advanced technology, specialized care, and recognition for outstanding services.

  • Accredited Medical Facility
  • Cutting-Edge Technology
  • Comprehensive Specializations
  • Highly Trained Medical Staff
  • Award-Winning Healthcare Services

E-commerce Callouts:

The target audience in the e-commerce industry comprises online shoppers looking for convenience, trust, and incentives to make purchases. Callouts should focus on customer satisfaction, trustworthiness, and attractive offers.

  • Free RPF (Return, Refund, Policy)
  • Free Shipping
  • Hassle-Free Returns
  • Secure Payment Options
  • Exclusive Discounts
  • Wide Product Selection
  • Best Price Guarantee
  • Same-Day or Fast Delivery
  • 24/7 Customer Support
  • No Cost EMI Available
  • Best Deals Every Day
  • Shop Now, Pay Later

BFSI Industry Callouts:

In the BFSI industry, the target audience includes individuals seeking financial services with security, expertise, and competitive offers. Callouts should focus on trust, expertise, convenience, and value for money.

  • Secure Transactions
  • Certified Financial Experts
  • Competitive Interest Rates
  • 24/7 Account Access
  • Secure Online Banking
  • Financial Planning Services
  • Multiple Investment Options
  • Quick Loan Approvals
  • Retirement Planning Experts

Education Industry Callouts:

Here, the target audience comprises students and learners seeking quality education and career opportunities. Callouts should highlight credibility, experienced faculty, interactive learning, and successful outcomes.

  • Industry-Recognized Certifications
  • Experienced Faculty
  • Interactive Online Classes
  • Placement Assistance
  • Flexible Learning Options
  • Scholarship Opportunities
  • Proven Track Record of Success
  • Internship Programs
  • State-of-the-Art Facilities
  • Personalized Learning Plans

Best Practices for Using Callout Extensions

To ensure optimal results with callout extensions, consider the following best practices:

  • Conciseness: Keep the callout extensions brief, adhering to the character limit and ensuring the message is clear and concise.
  • Highlight USPs: Showcase your unique selling points to make your ads more compelling and distinguish your business from competitors.
  • Create Urgency: Use phrases like “Limited-Time Offer” or “Act Now!” to encourage immediate action from users.
  • Test and optimize callout extensions using A/B testing to identify the ones that best resonate with your audience. Incorporating these into your ppc strategies can amplify your campaign’s reach and engagement.

Common Misconceptions About Callout Extensions

There are several myths surrounding the use of callout extensions in Google Ads. Below, we debunk some of the most common misconceptions and provide clarity on how they can actually benefit your campaigns

No. Myth Reality
1 Callout extensions are only useful for certain businesses or industries. Callout extensions can benefit any business as long as they focus on highlighting key features.
2 Callout extensions are time-consuming to set up and manage. Callout extensions are easy to set up, manage, and customize for specific campaigns and ad groups in Google Ads.
3 Callout extensions are not effective for mobile ads. Callout extensions are just as effective for mobile ads as they are for desktop ads and can improve mobile ad performance.
4 Callout extensions can only be used to highlight promotions or discounts. Callout extensions can highlight various benefits, such as free shipping, customer support, returns policy, price matching, and more.
5 Extensions are expensive to use. Callout extensions are a free feature in Google Ads, offering significant value by improving ad performance without additional costs.

Callout extensions can wield immense power in enhancing the performance of PPC campaigns and driving overall profits. By incorporating short, attention-grabbing messages that highlight key selling points, callout extensions help advertisers set themselves apart from the competition. Some effective callout extension examples include “Free Shipping,” “24/7 Customer Support,” and “Limited-Time Offer.”

If you’re yet to employ callout extensions in your PPC campaigns, now is the opportune time to start. Begin experimenting with callout extensions today and witness how they can elevate your ads to a whole new level.

Connect with Techmagnate for PPC services if you want to leverage the power of pay-per-click marketing.

Frequently Asked Questions (FAQs)

  • Do callout extensions affect ad rank?

    Callout extensions don’t directly impact ad rank, but they can improve ad performance by increasing click-through and conversion rates.

  • Can I use the same callout extensions across all my ad campaigns?

  • Are there any restrictions on the content of callout extensions?

  • How many callout extensions should I include in my ads?

  • Can callout extensions be used with other ad extensions?

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Neha Bawa

Director of Brand Marketing

Neha Bawa is the Director of Brand Marketing at Techmagnate. She has worked in Digital Marketing since 2012 and has specialised in content creation. She has earned a Master’s degree in Interactive Communications from Quinnipiac University in Connecticut, U.S.A. Her interests lie in creating great content, docs, and working towards sustainability through biodiversity.

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