Our Current Openings

Project Manager / co-ordinator

 

What You Do:

  • Determine and define project scope and objectives
  • Predict resources needed to reach objectives and manage resources in an effective and efficient manner
  • Prepare budget based on scope of work and resource requirements
  • Track project costs in order to meet budget
  • Develop and manage a detailed project schedule and work plan
  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
  • Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
  • Utilize industry best practices, techniques, and standards throughout entire project execution
  • Monitor progress and make adjustments as needed
  • Measure project performance to identify areas for improvement
  • Interact with clients and build relationships with them while ensuring their needs are being met
  • Mastermind creative ways to deliver an exceptional client experience
  • Resolve complex client problems or disputes in a professional manner
  • Coach and support team members to help them meet departmental goals
  • Keep records and documentation of client interactions
  • Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement

What You Need:

  • Bachelor’s degree in computer science, business, or a related field
  • Project Management Professional (PMP) certification (added advantage)
  • 6+ years prior experience in Project Management & Customer facing roles
  • Proven ability to solve problems creatively
  • Experience seeing projects through the full life cycle
  • Excellent analytical skills
  • Strong interpersonal skills and extremely resourceful
  • Proven ability to complete projects according to outlined scope, budget, and timeline
  • Excellent communication skills and the ability to anticipate the needs of customers
  • Must demonstrate strong analytical thinking skills
  • Should possess strong problem-solving skills and the ability to make sound judgement calls
  • Superior organizational and time management skills
  • Knowledge of customer service programs and databases, or the ability to learn new software quickly
  • Innovative, creative thinking skills to ensure the organization is providing a cutting-edge client experience
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