Client Servicing Executive (Digital Marketing)

• Building and managing strong relationships with clients with regards to online digital projects (SEO,SMO,PPC)
• Collecting regular feedback from clients and sharing the insights for development
• Handling Queries of Clients and fixing issues through proper co-ordination
• Responsible for revenue generation/ payment collection from the existing customers
• Co-ordinate with the Existing clients to cross sell new service
• Attending client meetings with the Account Manager to fix issues
• Coordinating the execution of the various elements of the project
• Identifying account growth opportunities and directing these to the Sales team
• Responsible for all aspects of project closure including producing project reports

• 1+ years of exp. must into client servicing into online/digital marketing
• College Degree Preferred
• Good working knowledge of the business, particularly in Project Management/Client Services activities
• Experience with managing a client account
• Experience in managing projects across multiple geographies
• Ability to consultatively engage with customers and to quickly make complex decisions
• Broad understanding / working knowledge across a broad range of service lines